Terms of Use

Last Updated: May 18, 2026

Agreement to These Terms

Welcome to the website of Petland Scottsdale. These Terms of Use govern your access to and use of petlandphoenix.com, including all webpages, forms, pop-ups, content, features, functionality, communications, and services offered through or connected to the website.

In these Terms of Use, "Petland Scottsdale," "Company," "we," "our," and "us" refer to Petland Scottsdale. "You" and "your" refer to any visitor, customer, prospective customer, form submitter, or user of the website.

By accessing or using this website, submitting a form, requesting information, signing up for alerts, contacting us, or using any website feature, you agree to these Terms of Use and our Privacy Policy.

If you do not agree to these Terms of Use, do not use this website.

Business Information

Petland Scottsdale
15090 N Northsight Blvd Suite 120
Scottsdale, AZ 85260
Phone: 480-480-6629
Website: petlandphoenix.com

Eligibility

This website is intended for use by individuals located in the United States who are at least thirteen (13) years old.

By using this website, you represent that you are old enough to use the website and that your use of the website does not violate applicable law.

Website Purpose

This website is provided for informational, customer service, lead inquiry, marketing, and business purposes. The website may include information about pets, puppies, birds, fish, reptiles, small animals, pet products, pet supplies, services, financing options, coupons, store information, educational content, blog posts, promotions, and related topics.

Website content is provided for general informational purposes only. It may not always be complete, current, or error-free.

No Veterinary Advice

Information on this website may discuss pets, pet care, products, nutrition, health, behavior, training, or related topics. This information is not veterinary advice and should not replace consultation with a licensed veterinarian.

If your pet has a medical condition, emergency, behavioral issue, illness, injury, or other concern, consult a licensed veterinarian or emergency veterinary provider.

Pet Availability, Pricing, and Product Information

We strive to provide accurate information about pets, products, services, pricing, availability, promotions, warranties, and related offerings. However, website information may change without notice.

Pet availability, pricing, promotions, financing options, product availability, and service details are not guaranteed until confirmed directly by Petland Scottsdale.

Photos, descriptions, breed information, ages, colors, sizes, and other details may be provided for convenience and may be subject to change, correction, or verification.

We reserve the right to correct errors, update information, change prices, remove content, limit quantities, or modify offerings at any time.

Lead Forms and Information Requests

The website may include Contact Us forms, Get My Info forms, pop-ups, newsletter forms, financing inquiry forms, pet inquiry forms, coupon forms, breed alert forms, product inquiry forms, and other lead capture forms.

By submitting a form, you represent that:

• The information you provide is accurate and belongs to you;
• You are authorized to provide the phone number, email address, and other contact information submitted;
• You are requesting to be contacted;
• You understand that we may use the information to respond to your inquiry and provide requested information;
• If you opt into marketing, you agree to the marketing consent terms below.

You may not submit another person's information without that person's permission.

Electronic Communications

By using the website, submitting a form, or contacting us electronically, you agree that we may communicate with you electronically, including by email, text message, phone, website messages, online forms, or other communication methods.

You agree that electronic communications may satisfy legal requirements that communications be in writing, where permitted by law.

Marketing Communications, Calls, Texts, Autodialers, Prerecorded Voice, and AI-Generated Voice Consent

Where you provide your telephone number and agree to receive marketing or promotional communications, the following consent applies:

By providing my telephone number and clicking "I Agree," "I Agree & Submit," submitting a form, checking an opt-in box, or otherwise providing my express written consent, I expressly consent to receive telemarketing and promotional calls and text messages from or on behalf of Petland Scottsdale, which may be delivered using an automatic telephone dialing system, autodialer, artificial voice, prerecorded voice, and/or AI-generated voice technology.

Calls may be made using AI-generated voices. These calls are designed to provide helpful information about our products or services and may simulate a live agent.

I understand that these calls or messages may be delivered to my wireless number, residential line, or other contact number I provided, including numbers listed on a state or federal Do Not Call list, to the extent permitted by law and based on my express written consent.

I understand that:

• My consent is not required as a condition of purchasing any goods or services;
• I may revoke my consent at any time by texting "STOP" or by calling Petland Scottsdale at 480-480-6629;
• Message and data rates may apply;
• I may receive multiple calls or messages per month;
• By submitting a form, I affirm that I am requesting to be contacted.

I agree to the above terms and give my express written consent.

Website Form Consent Disclosure

The following short-form consent disclosure may appear near form checkboxes, submit buttons, or opt-in fields:

By providing my phone number and clicking "I Agree & Submit," I give Petland Scottsdale express written consent to contact me—with marketing/promotional calls or texts—using an autodialer, prerecorded, or AI-generated voice, including to numbers on Do Not Call lists. I understand the voice may simulate a live agent. Agreeing to this consent is not required to buy anything. I can opt out anytime by texting "STOP" or calling Petland Scottsdale at 480-480-6629. Message/data rates may apply; multiple messages/month possible. By submitting this form, I affirm I am requesting to be contacted. See our Privacy Policy and Terms of Use.

Consent Is Not Required to Purchase

You do not have to agree to marketing calls, marketing texts, autodialed calls, prerecorded calls, artificial voice calls, or AI-generated voice calls to purchase goods or services from Petland Scottsdale.

You may contact us directly by calling 480-480-6629 or visiting our store.

Opting Out

You may revoke consent or opt out of marketing communications at any time.

• To stop text messages, reply STOP.
• To request removal from marketing calls, call Petland Scottsdale at 480-480-6629.
• You may also contact us through our website contact page.

After you opt out, we may send a one-time confirmation message confirming your opt-out request. We may still contact you for non-marketing purposes where permitted by law.

Accounts, Login, and User Responsibility

If the website offers account registration, login functionality, saved inquiries, order review, wishlist, pet inquiry tracking, or similar features, you are responsible for maintaining the confidentiality of your login credentials.

You agree not to:

• Use another person's account without permission;
• Provide false information;
• Interfere with website security;
• Attempt unauthorized access;
• Use the website for unlawful, fraudulent, misleading, or abusive purposes.

We may suspend, restrict, or terminate access to website features if we believe there has been misuse, unauthorized access, fraud, or violation of these Terms.

Financing Information

The website may include information about financing options or links to third-party financing providers. Financing availability, approval, terms, rates, conditions, and disclosures are controlled by the applicable financing provider.

Submitting a financing inquiry does not guarantee approval.

Petland Scottsdale is not responsible for the policies, decisions, terms, rates, or practices of independent financing providers.

Third-Party Services and Links

The website may contain links to third-party websites, platforms, applications, financing providers, payment processors, social media pages, advertising platforms, review providers, ShopWindow, Third Party Pet, or other external services.

Third-party websites and services are not controlled by Petland Scottsdale. We are not responsible for third-party content, policies, practices, errors, availability, security, or services.

Your use of third-party websites and services is governed by the terms and privacy policies of those third parties.

User Submissions, Reviews, Messages, and Content

If you submit messages, reviews, testimonials, photos, feedback, questions, comments, or other content to us, you represent that:

• You own or have permission to submit the content;
• The content is accurate to the best of your knowledge;
• The content does not violate another person's rights;
• The content is not unlawful, defamatory, harassing, obscene, misleading, fraudulent, or harmful.

By submitting content, you grant Petland Scottsdale a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, distribute, and edit the content for business, marketing, customer service, and operational purposes, unless otherwise prohibited by law.

We reserve the right to remove, edit, refuse, or decline to publish user-submitted content.

Prohibited Uses

You agree not to use the website to:

• Violate any law or regulation;
• Submit false, misleading, fraudulent, or unauthorized information;
• Impersonate another person;
• Submit someone else's contact information without permission;
• Harass, abuse, defame, threaten, or harm another person;
• Interfere with the website's functionality;
• Attempt to gain unauthorized access to systems, accounts, servers, or data;
• Upload malware, viruses, scripts, bots, or harmful code;
• Scrape, crawl, harvest, or extract website data without permission;
• Copy, frame, mirror, or commercially exploit website content without permission;
• Interfere with our advertising, analytics, forms, lead systems, or security tools;
• Use the website for spam, unauthorized marketing, or unlawful solicitations.

Intellectual Property

The website, including text, graphics, photos, videos, logos, designs, icons, layouts, code, software, trademarks, service marks, slogans, business names, and other content, is owned by Petland Scottsdale, its licensors, service providers, or other authorized parties and is protected by copyright, trademark, and other intellectual property laws.

You may use the website for personal, noncommercial purposes only.

You may not copy, reproduce, distribute, modify, display, perform, publish, license, sell, exploit, or create derivative works from website content without prior written permission.

All rights not expressly granted are reserved.

Limited License to Use the Website

Petland Scottsdale grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal, lawful, noncommercial purposes in accordance with these Terms.

This license may be revoked at any time.

Website Availability

We do not guarantee that the website will be available at all times, uninterrupted, secure, error-free, or free of viruses or harmful components.

We may modify, suspend, restrict, or discontinue any part of the website at any time without notice.

Disclaimer of Warranties

The website and all content, information, features, forms, services, and materials are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Petland Scottsdale disclaims all warranties, express or implied, including warranties of accuracy, completeness, reliability, merchantability, fitness for a particular purpose, title, non-infringement, availability, and security.

We do not warrant that:

• Website content will be complete, current, or error-free;
• Pet, product, pricing, financing, or service information will always be accurate or available;
• The website will be uninterrupted or secure;
• Defects will be corrected;
• The website or servers are free of viruses or harmful components.

Limitation of Liability

To the fullest extent permitted by law, Petland Scottsdale and its owners, employees, representatives, affiliates, service providers, contractors, agents, licensors, and partners shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages arising out of or related to your use of the website, inability to use the website, reliance on website content, third-party services, communications, forms, or these Terms.

This limitation applies even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Petland Scottsdale and its owners, employees, representatives, affiliates, service providers, contractors, agents, licensors, and partners from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees, including reasonable attorneys' fees, arising out of or related to:

• Your use of the website;
• Your violation of these Terms;
• Your violation of applicable law;
• Your submission of false, misleading, or unauthorized information;
• Your violation of another person's rights;
• Your misuse of website content, systems, forms, or services.

Privacy Policy

Your use of the website is also governed by our Privacy Policy. The Privacy Policy explains how we collect, use, share, and protect information.

By using the website, you acknowledge that you have reviewed our Privacy Policy.

Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after changes are posted means you accept the updated Terms.

Termination or Restriction of Access

We may terminate, suspend, or restrict your access to the website or any website feature at any time, with or without notice, if we believe you have violated these Terms, misused the website, submitted false information, created risk, violated law, or acted in a way harmful to Petland Scottsdale, users, customers, service providers, or third parties.

Governing Law

These Terms of Use are governed by the laws of the United States and applicable state law, without regard to conflict of law principles.

Any disputes arising out of or related to the website or these Terms shall be handled in accordance with applicable law.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Use, together with the Privacy Policy and any additional terms presented on the website, form the entire agreement between you and Petland Scottsdale regarding your use of the website.

Contact Us

If you have questions about these Terms of Use, please contact:

Petland Scottsdale
15090 N Northsight Blvd Suite 120
Scottsdale, AZ 85260
Phone: 480-480-6629
Website: petlandphoenix.com